SignVideo
SignVideo provides our Deaf or Hard of Hearing customers who use British Sign Language (BSL) and Irish Sign Language (ISL) instant access to a SignVideo online BSL/ISL interpreter, in real time, on a video relay system.
This service is simple, fast, secure and free from your own home. Council officers can be contacted Monday to Friday from 9am to 5pm.
More information on this service and how to connect, is included below.
Connecting to a SignVideo Interpreter
You can connect directly to a SignVideo BSL/ISL Interpreter by clicking on the below button:
How does this work?
Using our own device, you can scan a QR code available on site to connect to a fully qualified SignVideo interpreter, so you can see them on the screen.
They will assist you to communicate with our staff. If you need any help, a member of staff will be available to assist.
You can also use SignVideo’s own SignDirectory to contact them directly.
Technical Help
For SignVideo troubleshooting and technical help, please contact help@signvideo.co.uk or call 020 3388 0771.