Accessibility Statement

Accessibility Statement

Fermanagh and Omagh District Council is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Accessibility statement for

This accessibility statement applies to

This website is run by Fermanagh and Omagh District Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand and we will continue to work on this.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The text will not reflow in a single column when you change the size of the browser window
  • Most older PDF documents are not fully accessible to screen reader software
  • Live video streams may not have captions
  • Some of our online forms are difficult to navigate using just a keyboard
  • You cannot skip to the main content when using a screen reader
  • There’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email
  • Call 0300 303 1777
  • Textphone: 028 8225 6216

We’ll consider your request and get back to you in line with our Customer Services Standards – 20 working days. Although we will acknowledge receipt of your correspondence in 1 day (if emailed) and 5 days (if posted).

If you cannot view the map on our ‘contact us’ page, call or email us via the above contact details (or those found online here: for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Accessibility team by:

Telephone: 0300 303 1777
Textphone: 028 8225 6216

Enforcement procedure

The Equality Commission for Northern Ireland is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Commission for Northern Ireland. You will find the Equality Commission for Northern Ireland online at the following weblink:

Contacting us by phone or visiting us in person

We provide a video relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices also have audio induction loops, or if you contact us before your visit we can arrange a Sign Language (BSL or ISL) interpreter.

Find out how to contact us at:

Technical information about this website’s accessibility

Fermanagh and Omagh District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.

Non-accessible content

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images and when we publish new content we’ll make sure our use of images meets accessibility standards.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By March 2023, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We are working towards ensuring that all new PDFs or Word documents published will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 13 December 2021.

This website was last tested on in in December 2021. The test was carried out by the Cabinet Office.

You can receive the full accessibility test report by emailing


Software to open documents

This website links to documents and files in a number of formats. You may need special software to read some of these files.

The links below enable you to download free software to allow you to open different types of files.

Further efforts to support accessibility

Fermanagh and Omagh District Council takes the following measures to ensure accessibility:

  • Continual accessibility training and awareness raising is provided for employees.
  • Clear accessibility targets and responsibilities exist within the organisation.
  • Our Disability Advisory Group is consulted with for matters relating to disability and accessibility.