Help for families
Family Support NI
The Family Support NI website offers a range of services including the Childcare Register for NI, this is the formal register of childcare providers in Northern Ireland and holds the most up to date childcare information.
We also have the Family Support section of the website, Information is available on a wide range of services from Statutory, Community and Voluntary Organisations.
In addition to this we also have the Childcare Partnership section of the website – CCP which supports information, training and development across the early years and childcare sector.
Visit www.familysupportni.gov.uk to access all the information or watch this video at this link to see what support is available.
Action for Children Family Support Hubs
Information on a wide range of family support services
The Action for Children Family Support Hubs in Enniskillen and Omagh can signpost families & professionals to early intervention services within their community ensuring access to the right help at the right time.
Family Support Hub – Omagh – 028 8225 9495
Family Support Hub – Enniskillen – 028 66324181
Free Home Safety Checks
The Council offer free home safety checks for all residents who are over 65, families with children under 5, and vulnerable adults, living within our council area.
The checks offer tips on all aspects of home safety, as well as specialist advice on topics like heating and energy saving. A room-by-room inspection usually takes around 30 minutes, and our Home Safety Officers can:
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Show you the potential risk areas in your home, for example slips and trips hazards, blind cords or poisoning risks
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Issue home safety equipment (subject to the eligibility criteria detailed below, and stock availability)
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Provide tailored advice on how to make your home safer
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Refer you for a free smoke alarm installation.
Apply for an Under 5 five visit here: Under 5 Home Safety Check Referral Form
Apply for an Over 65 visit here: Over 65/ Vulnerable Adults Home Safety Check Referral Form
Children & Young People’s Strategic Partnership
Your FYI is a monthly round up of all things family support and early intervention / prevention across the Western Trust and beyond.
Please find below link to the newest edition of the monthly FYI update of family support related and early intervention and prevention across the Western Trust.
File direct link: https://cypsp.hscni.net/download/415/western-area-newsletters/49011/western-area-fyi-issue-34-september-2026.pdf
News article link: https://cypsp.hscni.net/western-area-fyi-issue-34-september-2026/
There are many sections with information on different areas such as:
- Family Support
- Youth Support
- Cost of Living
- Neurodiversity
- Digital Safeguarding
- Addiction
- Emotional Wellbeing & Mental Health
- Training Conferences
- Useful Links & Informative Media Links
Please feel free to share with others to raise their awareness including information relevant to families.
Carers NI
Carers NI is an independent, not for profit charity representing unpaid carers, those who provide regular help or support to a family member, partner, friend, or neighbour who could not cope without them due to illness, disability, mental health issues, frailty, or addiction. Our mission is to make life better by supporting the 220,000 unpaid carers in Northern Ireland.
We’re here for unpaid carers with expert information, advice and support, and also campaign to make life better for carers.
Carers can avail of advice via our helpline 0808 808 7777 or email advice@carersuk.org We also have a wide range of useful guides and information on our website to help you in your caring role.
We run regular wellbeing and information events for carers. All carers are welcome to sign up for free membership on our website https://www.carersuk.org/ni/get-involved/join-us/ to receive regular updates on events and things that matter.
Family Membership for the local Council Leisure Centres
Click here to download your membership form. Simply complete and return to any of our 4 leisure centres.
Action for Children
Parent Talk
Telephone and online support
The service offers down to earth parenting advice with the option of online chat or a phone call with Action for Children staff. Find answers to parenting questions in the online advice articles or talk to a parenting coach about anything that is worrying you.
Find out more HERE
Sperrin and Lakeland Floating Support
Support service for young people, who have left, or are in the process of leaving care.
Find out more HERE
Digital Poverty Alliance
Get Online @ Home Broadband and Discounted Devices Scheme
The scheme offers special deals on broadband and discounted refurbished devices to people across the UK who are experiencing digital exclusion.
BT Broadband - Home Essentials
Low-cost broadband and phone plans
Who can get BT Home Essentials?
New or existing BT customers can apply. You’ll also need to be receiving one of these benefits to qualify, and you’ll need your National Insurance number when you order:
Universal Credit (all claimants), Pension Credit (Guarantee Credit), Employment and Support Allowance, Jobseeker’s Allowance, Income Support.
For more information and to make an enquiry, visit https://www.bt.com/broadband/home-essentials
Family Fund
Information on grants for families raising a disabled or seriously ill child
Family Fund Information on grants for families raising a disabled or seriously ill child Family Fund is the UK’s largest charity providing grants and services for families on low incomes raising a disabled or seriously ill child or young person, up to the age of 24. Grants are available for essential items to help meet a child or young person’s support needs, including kitchen appliances, furniture, computers and tablets, play and sensory equipment, clothing, bedding and family breaks. They also provide services such as digital skills workshops, online money management tools and information events.
Employers For Childcare
Working For Parents
Advice and information for parents
Watch info/support videos online
Check out the online information and guidance videos at a time suitable for you: Find out more HERE
Check for Register Childcare/Vacancies
If you want to check if your current childcare provider is registered, or look for vacancies click HERE
Check the best option for you/complete calculation for entitlement
If you want to discuss the best option for your circumstances and have a calculation completed to check your entitlement, you can also contact the Family Benefits Advice Service at Employers For Childcare. Email@hello@employersforchildcare.org Telephone: 028 9267 8200 (normal call rates apply)
