Making a Complaint regarding Unsafe Goods
Environmental Health Officers will investigate complaints regarding products that may be unsafe. The Council’s aim is to identify any possible safety defects and ensure unsafe products are not on sale.
Fermanagh & Omagh District Council will only deal with complaints of unsafe goods.
If you make a complaint, the Council will endeavour to ensure your complaint details remain confidential but this cannot always be guaranteed. Additionally, in some circumstances, during investigation, it may be necessary to disclose personal details.
If your complaint is about counterfeit or faulty goods, or false or misleading descriptions, you should contact Trading Standards. Consumerline NI also provides consumer advice online or can be contacted by telephone at 0300 123 6262.