Residents’ survey on Council customer service & communication

Published: 30th June 2017

Fermanagh and Omagh District Council wishes to develop excellence in its customer service delivery across all sections of the Council. The Council has approved three related strategies – Customer Services, Communications and Community Engagement and Involvement and we intend to deliver on the strategies through a corporate action plan. We need your help to further develop the Action Plan.

The Council also intends to open two customer focussed centres, one in High Street, Omagh and one in County Buildings, Enniskillen, over the coming months. These will be customer service centres where our Customer Service Team will provide a front of office service which will ensure you can do as much of your business with the Council as possible at one location. Further details will be provided later on this customer service provision.

We are currently seeking your opinions and suggestions on how we develop our services to meet your needs. We ask that you take a few minutes to provide us with feedback by completing an online survey. All information received will be treated with strict confidence.  We thank you in anticipation of your participation.

Closing date for survey responses – 5pm, Friday 14 July 2017

Other News

Temporary closure of car park at entrance to Cuilcagh Mountain path

Temporary closure of car park at entrance to Cuilcagh Mountain path

The car park at the entrance to the Cuilcagh Mountain path is temporarily closed. Fermanagh and Omagh District Council apologises for any inconvenience.

20th July 2017

Free family fun at Hats off to Forthill

Free family fun at Hats off to Forthill

The historic Forthill Park in Enniskillen will play host to an afternoon of free family fun and entertainment from 2.00 – 5.00pm on 28 July 2017.

18th July 2017

Brown food waste caddies to be delivered to 24,000 households across district

Brown food waste caddies to be delivered to 24,000 households across district

Brown food waste caddies will be delivered to approximately 24,000 households across the Fermanagh and Omagh district over the next few weeks so that every household in the district can recycle their food waste from September 2017.

17th July 2017