Familiarisation visit for Visitor Information Centre staff from across Northern Ireland

Dennis from Boatyard Distillery explained the process of making the local gin to the group.

Published: 7th March 2017

Fermanagh Open Weekend kicked off on Friday 3 March, with a familiarisation visit for Visitor Information Centre (VIC) Officers from across Northern Ireland. Hosted by Fermanagh and Omagh District Council’s Visitor Information Centre, an action-packed day was organised to acquaint the Officers with many of the major attractions across Fermanagh. The familiarisation visit which took in new tourism developments across the County, started with a tour of Enniskillen Castle, and also took in a tour along the Broadmeadow Walk, the Southern Shore of Lower Lough Erne, Boatyard Distillery at Tully Bay, Belleek Pottery and Lough Navar Scenic Drive and View Point. The tour also provided an opportunity for participants to network and exchange tourism literature from the various tourism locations they represented.

The tour which was co-ordinated by Charlotte Wilson, Visitor Services Manager at Fermanagh and Omagh District Council’s VIC, was enjoyed by Officers from Visitor Information Centres in Belfast, Ballycastle, Ballymoney, Coleraine, Newcastle and the Causeway as well as representatives from local accommodation and attractions.

Commenting on the familiarisation tour, Ms Wilson said, “It’s important that Officers working in VICs have a good product knowledge not only of their own area but of tourism attractions across Northern Ireland. Visitors to Northern Ireland tend to travel around, so it’s important that VIC staff can confidently provide advice about places to visit and that they are knowledgeable about the latest tourism products and developments right across the Province.”

The importance of bringing tourism partners together is recognised in the Tourism Visitor Information Plan for NI 2010-2020, as VIC staff are uniquely placed to engage with the array of stakeholders connected to the tourism industry, to share information and educate local service providers.

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